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Terms of Service

LAST UPDATED: December 2025

These Terms of Service (“Terms”) govern your access to and use of the THRYV Collective website, digital platforms, products, and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

  1. ELIGIBILITY

You must be at least 18 years old to use our Services. By accessing our website or booking services, you represent that you meet this requirement and that all information you provide is accurate and complete.

  1. NO MEDICAL ADVICE

Information provided through our website, digital content, communications, or educational materials is for general informational purposes only and is not medical advice.

Only a licensed healthcare provider can determine whether a treatment is appropriate for you. Medical services are provided exclusively by an independent medical practice, not by THRYV Collective.

  1. NOT AN EMERGENCY SERVICE

THRYV Collective does not provide emergency medical care. If you are experiencing a medical emergency, call 911 or seek immediate care from a qualified provider.

  1. FDA DISCLOSURE

Some therapies, wellness services, and compounded products offered through THRYV Collective may not be approved by the U.S. Food and Drug Administration. Their safety and effectiveness may not be fully established. Providers exercise independent clinical judgment when offering such services.

  1. USER RESPONSIBILITIES

By using our Services, you agree to:

  • Provide accurate, complete information during scheduling and intake
  • Follow all instructions provided by your healthcare provider
  • Use products and services only as directed
  • Refrain from misusing or attempting to interfere with our website or systems

You are responsible for maintaining the confidentiality of your account information.

  1. PAYMENT, REFUNDS & CANCELLATIONS

All purchases are subject to our Refund & Cancellation Policy, which forms part of these Terms. By booking or purchasing, you authorize THRYV Collective to charge your selected payment method for all applicable fees.

  1. NO GUARANTEE OF RESULTS

Wellness and medical outcomes vary by individual. THRYV Collective does not guarantee results, improvements, or specific outcomes from any product or service.

  1. INTELLECTUAL PROPERTY

All content on this website—including text, graphics, branding, images, and digital materials—is the property of THRYV Collective or its licensors. You may not copy, reproduce, distribute, or modify any content without prior written permission.

  1. THIRD‑PARTY LINKS

Our website may contain links to third‑party sites. These links are provided for convenience only. THRYV Collective is not responsible for the content, accuracy, or practices of any third‑party site.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, THRYV Collective, its owners, employees, contractors, and affiliates are not liable for any damages arising from:

  • Use or inability to use our website or Services
  • Reliance on information provided on our website
  • Actions or decisions made by independent medical providers
  • Any outcomes related to treatments, therapies, or products

Your use of our Services is at your own risk.

  1. PRIVACY

Your use of our Services is also governed by our Privacy Policy, which explains how information may be collected and used. Please review it carefully.

  1. MODIFICATIONS TO TERMS

THRYV Collective may update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of our Services constitutes acceptance of the updated Terms.

  1. GOVERNING LAW

These Terms are governed by the laws of the state in which the service location is operating, without regard to conflict‑of‑law principles.

  1. CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

info@thryvcollective.com